GDPR and Privacy Policy

 

BECK AND CALL UK respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of any of our websites pages, and affiliated pages, including any content, functionality and services offered on or through use of our Website, whether as a guest or a registered user.

When accessing our Website(s), BECK AND CALL UK will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on our Websites and in email, text, or other electronic messages between you and our Websites.

Please read the Privacy Policy carefully before you start to use our Websites. By using our Websites or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use our Websites.

Information We Collect About You
When you access our Websites, BECK AND CALL UK will learn certain information about you during your visit.

Information You Provide To Us. Our Websites provide various places for users to provide information. We collect information that users provide by completing on our Websites, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via our Websites.

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Websites, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our websites, and any communications between your computer and our Websites.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Websites and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies
Similar to other commercial websites, our websites utilise a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier.
When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

We do not control third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register on our websites, sign up through any of our forms or make a purchase on these sites. For further information see the email policies below.

Email Policies
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable laws.

All e-mails sent from our organisation will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by contacting us or clicking the unsubscribe link at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How and Why We Collect Information
BECK AND CALL UK collects your information in order to record and support your requested service. If you register to download a resource, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and fulfil your request for services.

How Do We Use the Information That You Provide to Us?
We use personal information for purposes of carrying out your services or providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and BECK AND CALL UK, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure of Your Information
As a general rule, we do not sell, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a legal or collection agency, when necessary to enforce our terms of service or any other agreement between you and BECK AND CALL UK.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of BECK AND CALL UK’s asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information and Secure Information Transmissions? We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Credit Card information and other sensitive information is usually never transmitted via email.

BECK AND CALL UK may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

Policy Changes
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email in your account and/or through a notice on our Websites home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email for you, and for periodically visiting our Websites and this privacy policy to check for any changes.

Visitors’ GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) BECK AND CALL UK decides that the value in retaining the data is outweighed by the costs of retaining it.


You have the right to request access to your data that BECK AND CALL UK stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to BECK AND CALL UK’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

When We Work With You:
We will not email you, with promotions, more than a once a month.
Your details will not, and have never, been shared with a third party (*see exception below) 
The information we share with you will be relevant to you and your business.

How we use your data
Just so you know, following is the information we hold on your account: your name, company, address, email address and phone number, and the service we've carried out.
These details are kept in our cloud-based system, and also on a secure in-house file system
All recordings, files, and specific job data or papers are deleted within 2 weeks after we have completed that specific job. Any physical files are maintained for 6 months and then securely shredded.

We do not share your details with a third party except* what is necessary to carry out your services, as in the case of passing on the information to our employees, sub-contractors and associates, all of whom have signed an NDA prior to working with us.

We do not, or never did, sell your details to a third party.

Contacting us:
You can request information at any time by contacting us through this website or by emailing us at post [@] beckandcalluk.co.uk. Or contact us directly on 0800 0920 788 or 07939 322 434.


 Updated: 06/06/2018